What is it
A mental health center for Deaf and hard of hearing people at the University of Rochester Medical Center.
It offers linguistically accessible care and is committed to leadership by Deaf and hard of hearing people.
Directly, without an interpreter
Many people prefer counseling directly in sign language rather than through an interpreter.
Text alone may not be enough
Some Deaf people find reading difficult. Speech-to-text alone may not be enough.
In an emergency too, first check how the person communicates.
Ask what they need first
When working with Deaf people, start by asking "What do you need?"
In Korea
For sign language calls, video call 107 and an interpreter relays the call.
Based on the Twili team's visit to the Deaf Wellness Center on October 1, 2026 and its website.