Sudden vision loss needs care today
Sudden blindness, curtain-like vision loss, or many new floaters and flashes can be an emergency. Go to an eye clinic or ER today.
Five things to prepare now
Learn your evacuation route by touch
Count steps from your door to the stairs and remember handrails and doors. Smoke makes visual wayfinding hard.
Prepare to text 119 without reading the screen
Turn on magnification, screen reading, and voice assistant. Save a 119 text template in your phone.
Plan for blackouts and night
Keep a flashlight in the same place and charge phones and assistive devices.
Emergency contacts in large print
Put family and supporter numbers on a large-print card and phone shortcuts.
Carry an emergency communication card
Keep a card that says how you communicate, for example asking someone to guide you by the arm.
If hearing and vision change together
Vision and hearing can decline together. You can use all Twili safety information without a disability registration.
Evacuating together in an emergencyIf hearing is also changing
Also learn ways to notice fire alarms and sirens.
When hearing changesThis is safety information, not medical advice. See an ENT or eye doctor if your hearing or vision changes.
Is something outdated?
If a service or contact has changed, or something here doesn't match, email us. We'll check and update it.